Terms of service

The short version, in full

By using this site or placing an order, you agree to the terms below. If anything here doesn't sit right, get in touch before you order.

Orders & pricing

Prices are shown in Australian dollars and include GST where applicable — coffee itself is GST-free. We try hard to keep prices and stock accurate, but if something is mispriced or unavailable after you've ordered, we'll contact you before charging or shipping anything, and you're free to cancel.

Roast dates & freshness

Coffee is a fresh, perishable product. A small variation in roast date between the coffee shown and the coffee you receive is normal, not a fault.

Delivery

See our Shipping policy for costs and timeframes.

Returns

See our Returns & refunds policy.

Website content

The text, photos, and branding on this site belong to First Love and may not be reused without permission.

Liability

To the extent permitted by law, we're not liable for any indirect or consequential loss arising from your use of this site or your order. Nothing here limits any right you have under the Australian Consumer Law that can't be excluded.

Governing law

These terms are governed by the laws of Victoria, Australia.

Last updated August 2026.